We ensure that all our products are handled carefully while packaging and the shipment only proceed post quality check of the products. Still, in any case, you receive any damaged product, please feel free to contact us immediately on 0120-4854859 or you can also write us to email@example.com.
- Please notify us within 15 days of your purchase, else we will not be able to extend any help in case the purchase exceeds the given time period.
- Considering the hygienic standards of certain products, we do not accept returns of panties & shapewear.
- Products purchased under clearance sale will not be returned or exchanged. Products received as freebies will also not be exchanged.
- Products will be exchanged only if the tags are intact.
- We do not accept products for exchange or return which are worn or stained.
- Products kept for exchange or return should be packed properly so that they are not damaged in the reverse pick-up process.
- All exchange/refund will be processed after receiving the original product(s) back in our warehouse. Once we receive the product(s), we will examine and after the approval, we initiate the exchange/refund.
- It will take a minimum of 7 to 8 working days to process any exchange /refund.
Groversons Paris Beauty reserves the right to refuse exchange or return, based on the condition of the product(s) being returned. You may cancel your order within 24hours of placing an order. To cancel your order, contact us on 0120-4854859 or you can also write to firstname.lastname@example.org. Do not forget to mention your order number over call or mail. In case, a prepaid order is canceled, the refund will reflect back in the account within 2-3 working days.