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Frequently Asked Questions
MY ORDERS :
Log in to your account in https://gsparisbeauty.com/ and go to the My Order section to access your order history. If you are a Guest User, fill in your order details in the Track Your Order page.
To track shipped orders, we provide AWB (Airway Bill no.) with the carrier’s name. You can track your order on the carrier's website using the AWB number given to you. The AWB numbers may sometimes take up to 48 hours from the date of dispatch to become trackable on the carrier’s website. For further help, you can always reach out to us through Call/ Email.
You can cancel your order before it is shipped from our warehouse. Log in to your account in ttps://gsparisbeauty.com/ and go to the My Orders section to access your order history and cancel the order. If you are a Guest User, fill in your order details in the Track Your Order page. Or you can connect with our customer support email/number for cancellation
RETURNS & EXCHANGE POLICY :
You can return/exchange your order within 07 days of its delivery. Please connect with our customer care number that is +91-7011108202. They will guide you accordingly.
1. For reasons including hygiene, we do not accept return/exchange of briefs, panties, or shape wear panties, or an opened box of a multi-piece set that includes panties.
2. Cash cannot be claimed gainst gift cards and gift wraps.
3. No item that has been sold as part of a multipack can be returned/exchanged as an individual item.
4. Certain sale events or offers will not be covered under our standard return/exchange policies. Their terms will be defined and mentioned separately.
5. Once we receive a returned parcel, we reserve the right to refuse the return/exchange of items that show visible signs of having been worn, washed or soiled or are incomplete.
6. The gift items received by you cannot be exchanged.
1. Opened/ used/ altered products.
2. Original packaging (mono cartons, labels, etc.) missing.
3. The return/exchange request is generated after 07 days from the date of delivery.
4. For more information please connect with our customer support number.
1. Wrong product delivered
2. Expired product delivered
3. Damaged product delivered – Physical damage/ tampered product or packaging
Kindly note all these will applicable only if packet is intact.
Don't worry. We will update remarks soon. You can connect with our customer support for more details.
REFUND POLICY :
If any order is returned, the GST amount will be refunded. However, Shipping charges will be non-refundable.
If any order is cancelled before it is shipped, the GST amount and shipping charges will be refunded. Kindly note only order not dispatched yet.
Bank Account – In this case, the money will be refunded to the Bank Account for which we will collect details like Account holder’s name, Account number, Bank Name, Branch Name and IFSC code.
CONTACT US :
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SHIPPING POLICY :
Gsparisbeauty.com provides free shopping above INR 999 & above.
We empathize with the anticipation of waiting for your order! That's why we endeavour to dispatch the majority of orders from our warehouse within 24 hours of order confirmation. However, please note that delivery time frames may vary depending on your location, as determined by our courier partners. You can easily check the expected delivery time by accessing the "Track my order" feature in the "My account" section.
We utilize multiple national courier services to ensure your order reaches your doorstep efficiently and securely.
As of now, we do not offer international shipping.
PAYMENTS :
You can make purchases using INR (Indian rupees) on our website.
1. If you opt to pay via credit or debit card or net banking, the amount will be deducted immediately.
2. Cash payments can be made upon delivery.
GST (Goods and Services Tax) may vary based on factors such as the destination city and the price of products.
Yes, upon returning an order, the GST amount will be refunded. However, shipping charges are non-refundable.
If an order is cancelled before it is shipped, both the GST amount and shipping charges will be refunded.